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General condition and
other informations.


Cantess snc
Via dei Falegnami 63/64
00186 Roma
REA – RM526463
CODICE FISCALE: 06424090584
PARTITA IVA: 01548111002


1. Contact us by email at, or by using Messenger on our Facebook Page. Provide us with your order number and a brief statement explaining the reason for return.
2. Once your return is approved, you will be emailed within 24-48 hours.
3. Once you are ready to ship your return, address your package to shipping address which will be provided with your order: Via dei Falegnami, 63 – 00186 Roma (RM) – Italy
4. Use a trackable and insured shipping method to return your package, with your order number and return confirmation number clearly printed on your shipping label. We do not accept COD returns.
5. We will email you when your return is processed